Keystone Towing

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Keystone Towing
7817 Woodley Ave.
Van Nuys, CA 91406

(818) 782-1996
A Division of United Road Towing

Weekly Auto Auction

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Customer Privacy Policy

Our privacy policy covers the collection, use, and disclosure of personal information that may be collected by our website anytime you interact with our company, such as when you visit our website, when you purchase our products and/or services, or when you call our sales or support associates. Your privacy is a priority and we go to great lengths to protect it.

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and/or services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest announcements, updates, special offers, and events that you might like to hear about.

Collection and Use of Your Personal Information

When you interact with our website, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, contact preferences, and your credit card information. We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website, products, and services are of most interest to you.

We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve our current products/services.

Except as described in this statement, our company will not disclose your personal information and its controlled subsidiaries and affiliates without your consent. We do not sell or rent your contact information to other marketers.

Security We Use to Protect Your Personal Information

We take precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Refund Policy

All sales are final and items are sold “as is where is” without refund. The transportation, shipping and delivery costs are the responsibility of the buyer. By adhering to the terms for our sale you agree to our refund policy and have reviewed and understand all terms of the auction process including our deposit, final payment and time lines associated with closing out the transaction. All deposits are refundable with the exception of those where the customer is the winning bidder on an item via the auction. In such case the deposit will be applied in full to the purchase price of the item. If the buyer does not close out the transaction in the time frame required and satisfy the balance due for the item in which they were the winning bidder as per the “Terms” of the sale the buyer will forfeit their deposit in full and no refund will be allowed. Registered bidders who qualify for buying via a deposit prior to each sale will receive their refund within 24 hours for the deposit if no purchase was made by winning bid.

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